How to export user data

You’ve probably purchased Social WiFi because you’d like to know who your customers are. So you need to download that data and make sense of it all. Here’s how with two possible options.

Download all data

1) Log into your Social WiFi web Dashboard.

2) On the left side list, select User Data.

3) Here you can export the entire list in an Excel file. To the top left of the page, click ‘Download user data‘ and follow the instructions on the page.

Download data from a specific date range

1) Log into your Social WiFi web Dashboard.

2) On the left side list, select User Data.

3) Click Date range and choose the dates that you would like to download the data from. This will lookup users with a "last visit date" between these two dates.

4) When selected, click Download user data from date range and wait for the Excel file to generate.

Your data is ready to be used however way you wish. Social WiFi only allows the export of data from users that have opted in to communications, so you’re safe to use it in other systems.

Depending on how big the file will be, it may take a few minutes. You will get a dashboard notification when the file is ready.