Login process
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This article outlines a correctly configured and operational login process for your network. Both mobile systems (Android and iOS) are included.
Should you encounter any issues with Social WiFi, please identify the specific stage where the problem occurs.
Once you have completed the setup for Social WiFi, verify that your SSID appears in the Wi-Fi settings. If the network you configured for Social WiFi is visible, attempt to connect to it. For this article, we're using an SSID labeled "Social WiFi."
After selecting the network, please wait momentarily for a pop-up window to appear.
Once connected to the WiFi network, the login screen designed in the Social WiFi panel should appear. The design shown here is for demonstration only; your actual splash pages will differ and should include your branding.
If a pop-up appears displaying various login methods, please select one and proceed to log in. In this example, we are using email login, but feel free to choose any available method.
After logging in, you will be automatically redirected to the Agreements page.
You should now be viewing the Agreements page. Please review the Privacy Policy and click "Accept" if you agree to the terms. You should be redirected to the next page after.
After logging in and accepting the terms, you will be taken to the Welcome Page. However, the behavior differs between Android and Apple devices.
On Apple devices, the Welcome Page will appear without any buttons, and you’ll be granted internet access immediately. Additionally, the "Cancel" button in the upper right corner will change to "Done." To close the Welcome Page, simply click on "Done."
On Android devices, if you selected email as your login method, you’ll see a "Check your inbox" button. If you used a different login method, the Welcome Page may display a "Connect to Internet" button instead. After clicking this button, you’ll be granted internet access and the Welcome Page will disappear.
If your configuration is set up correctly, you should experience the login process as described above.
If any of the steps do not work as outlined, please don't hesitate to contact us at support@socialwifi.com. Include a description of the issue and specify at which step you are encountering difficulties.
