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🇬🇧 English
🇬🇧 English🇵🇱 Polski🇪🇸 Español🇹🇼 中華民國
  • 💡Using this Academy
  • Getting Started
    • Creating your first venue
  • Hardware & Installation
    • Installation Guides
      • MikroTik
        • Winbox
        • WebFig
        • MikroTik Script Generator
        • VLANs & Additional APs
          • Add VLAN on MikroTik
          • Add additional APs to MikroTik
          • Whitelist a device in the guest network
          • UniFi APs and MikroTik
        • Connection Guide
      • Ubiquiti
        • Ubiquiti UniFi
        • Creating access credentials
        • Installing remote access tunnel
        • Guest network for physical ports
        • Ubiquiti UniFi Legacy
          • Overview
          • Controller configuration
            • New interface version
            • Legacy interface version
          • File upload
            • Cloud Key
            • Dream Machine
            • Software Controller
      • Ruckus
        • Ruckus ZoneDirector
        • Ruckus Unleashed
        • Ruckus Virtual SmartZone
      • Cisco
        • Cisco Catalyst
        • Cisco Meraki
        • Cisco WLC
      • TP-Link
        • TP-Link Omada
        • TP-Link Omada (Legacy)
      • Juniper Mist
      • Ruijie
      • Zyxel Nebula
      • OpenMesh
      • Huawei AC / FAT AP
      • Extreme Networks
        • WiNG Controller
        • Extreme Cloud IQ
      • Aruba
        • Aruba Central
        • Aruba IAP
        • Aruba Instant On
      • Alcatel-Lucent
        • OmniVista Cirrus
        • Alcatel-Lucent Express
      • Fortinet
        • FortiGate / FortiWiFi
        • FortiAP
      • Grandstream
        • Direct access
        • GWN Cloud
      • Aerohive
      • Teltonika
      • TanazaOS
      • IgniteNet
      • Cambium Networks
        • cnPilot
        • cnMaestro
      • DrayTek Vigor
      • DCN
    • Hardware FAQs
      • Recommended devices
      • Set network limits
      • How to set up session timeouts on MikroTik devices
      • Change MikroTik SSID
      • Why is there no Meraki GO integration?
      • Configure devices to make YouTube widget work
    • Setup FAQs
      • Login process
      • QR codes and Social WiFi
      • Troubleshooting
      • Setting up your first AnyDesk session
      • How to export configuration from a MikroTik device?
      • How to create HAR file on different internet browsers
      • What benefit is editable radius secret?
      • Can I charge customers for WiFi access?
      • Understanding Access Point statuses?
  • Dashboard Guides
    • Dashboard Guides
      • Location Management
        • How to add a new Project
        • How to add a new Venue
        • Duplicate a Venue design within a Project
        • What is the difference between a Project and a Venue?
        • How do I delete a Project or Venue
      • WiFi Splash Pages
        • How to add a Pre-Login Page
        • How to copy Login pages to other Venues in a Project
        • How to change the opt in slider to a button
        • Adding YouTube widget
        • Adding a countdown delay on the Pre-Login Page
        • Login button options
        • Embed Instagram posts on your Welcome Page
      • Online Reviews
        • Configuring the review system
        • Change the review redirection links
        • Where to find Google review redirection link?
        • Copy review settings to other Venues?
        • Change when a review request email is sent?
        • How to send a review reminder
        • Reply to user messages
        • Forward customer feedback to help desk systems
        • Turn off the review system?
        • TripAdvisor Review Express
        • How to change your review score style
        • Send a test review email
      • Email Marketing
        • Send an email after the first login
        • Send an email on login
        • Send an email after a visit
        • Send an email after X visits
        • Send an email if somebody hasn’t visited in so long
        • Copy emails to other Venues
        • Adding Email Attachments
        • Bulk email campaigns sending rules
        • Send emails using your own domain (address)
        • Setup your Gmail account as the email sender
        • How to set up your own SMTP server
        • Use Amazon SES to send your emails
        • Create a linked button in the email editor
      • Dashboard Users
        • Project and venue permissions
        • Adding an Admin User
      • SMS Marketing
        • Setup SMS Automation
        • USA Registration
      • How to export user data
      • Verified vs Unverified User Data
      • How to read device statistics
      • Dashboard statistics – what do they represent?
      • Adding Custom Fonts
      • How to remove a user from the Social WiFi database
      • Optional features – autologin, AP warnings and others
    • Dashboard FAQs
      • How do I delete content in the Media tab?
      • Why are the email and splash page editors different?
      • Can I import a database into Social WiFi?
      • How to ask a user for more feedback
      • How do I add more than one Pixel or Cookie to my Venue?
      • How to turn off New Feedback email notifications
      • Why do I get Access Point Warning emails?
      • How to turn off Access Point Warning email notifications
      • Can I move the "Connect to Internet" button?
      • Can I edit venue ID?
      • Can I add other review sites to my system?
      • Can I add a custom set of review emojis?
      • My data isn’t appearing in the User Data tab
      • Is the dashboard available in other languages?
      • Send a Project Report
      • Can I add other language versions?
      • My venue shows as Inactive
    • WiFi Login FAQs
      • Social Media Login
        • Can I authenticate for Facebook login via the app?
        • What data do you get from each login method?
        • Why Facebook widget is not enabled on MacBooks?
        • Can my guests like or check-in at my business?
        • Can I use Instagram login widget on my login page?
        • Can I use Google login widget on my login page?
      • Email Login
        • Turn off verification emails
        • Why are activation emails recommended?
        • How to make the email verification link compulsory
        • Why there are multiple activation emails for one user?
        • How to ask for more information on email login
      • Login Codes
        • Pre-login Code vs Login Bypass Codes?
        • Add a password unlock button on the Pre Login Page
        • How to generate Pre Login codes
        • How to generate Login Bypass codes
      • Known Issues
        • Issues with hotspot networks on Apple devices
      • How Auto Login works
      • Ask additional questions on WiFi login
      • How to collect phone numbers
      • Redirect to a webpage after login
      • I didn’t receive an email after logging in
      • How to gather feedback during the login process
  • Integrations
    • Connecting Social WiFi data
      • Integrate with Mailchimp
      • Integrate with Campaign Monitor
      • Integrate with Zapier
      • Integrate with HubSpot
      • Integrate with GetResponse
      • Integrate with Revinate
      • Integrate with Klaviyo
      • Integrate with Brevo
      • Integrate with SALESmanago
      • Integrate with Freshmail
      • Push historic data to your CRM
      • Copy Integrations to other Venues
    • Retargeting Pixels & Cookies
      • Pixels & Cookies Purpose
      • Add Facebook Pixel
      • Add TikTok Pixel
      • Add Snapchat Pixel
      • Add Google Ads Cookie
      • Copy Integrations to other Venues
  • Tips & Tricks
    • Sending surveys via WiFi with Google Forms
  • Billing
    • Invoicing & Payments
      • Can you automatically take my payments?
      • How do I cancel my service?
      • What are the payment terms?
      • How can I pay for my service?
      • When do Social WiFi send invoices?
  • Reseller Program
    • Brand Guidelines
    • White Label
      • White label configuration guide
      • White label hardware configuration guide
      • Account Management
      • Can Social WiFi be white labelled?
      • Can my company’s logo be placed in the dashboard?
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  1. Hardware & Installation

Setup FAQs

PreviousConfigure devices to make YouTube widget workNextLogin process

Last updated 10 months ago

Was this helpful?

Login process
QR codes and Social WiFi
Troubleshooting
Setting up your first AnyDesk session
How to export configuration from a MikroTik device?
How to create HAR file on different internet browsers
What benefit is editable radius secret?
Can I charge customers for WiFi access?
Understanding Access Point statuses?