Invite Social WiFi Support
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To allow Social WiFi to configure the integration remotely, invite the support team to your UniFi controller by creating an admin account using the steps below.
Prerequisites
- access to the controller, for example through https://unifi.ui.com
- Owner role on the controller
Invite Social WiFi to Your UniFi Controller
- Open your UniFi controller in a web browser.
- Go to the People tab in the left-hand navigation menu.
- Click Create New to open the new user form.
- Fill in the fields using the values from the table below.
| First Name | Social WiFi |
|---|---|
| Last Name | leave blank |
| support@socialwifi.com | |
| Admin | Checked |
| Restrict to Local Access Only | Unchecked |
| Use a Predefined Role | Checked |
| Role | Super Admin |

Social WiFi Support requires the Super Admin role to create a secondary API account (see Controller Access for Social WiFi).
Only accounts with the Owner role can create a Super Admin account. If your account has the Super Admin role instead, ask the controller owner to send the invite on your behalf.
- Click Create to send the invitation.
After sending the invitation, email support@socialwifi.com. Include the venue name from the Social WiFi Panel.