Controller Access for Social WiFi

The Social WiFi panel requires a username and password to access the UniFi controller. To avoid sharing personal controller credentials, create a dedicated API account using the steps below.

Step 1 - Create a New User Account

Go to the People tab (1) and click Create New (2).

In the dropdown that appears, click Create New User and fill in the fields as shown below. (3)

First Name	Any name you prefer
Admin	Checked
Restrict to Local Access Only	Checked
Username	socialwifi-api
Password	Set a secure password for this account
Use a Predefined Role	Unchecked
Network	Full Management
Protect	None
OS Settings	View Only
Save as a Predefined Role	Unchecked

Tip

To restrict access to a single site, select ‘Site Admin for (…)’ and choose the specific site where you want to configure Social WiFi. This option requires the ‘Multi-site Management’ feature to be enabled on your controller.

Step 2 - Save and Share the Credentials

Click Create (4) to save the new account.

Use this account’s credentials in the Social WiFi panel instead of personal controller credentials.