How to set up your own SMTP server

We recommend setting up your own SMTP server to send emails to Guests, as it will increase deliverability and effectiveness of your campaigns.

What is an SMTP server?

An SMTP server is a server focused on sending and receiving email messages. For this purpose, the sending capacity will be utilised.

Why do we ask for it?

Every SMTP server has a reputation. It affects how many emails are delivered and how many go into the spam folder. As we are using our own SMTP servers to deliver most of the customer communication, it’s vital for them to have top-notch reputation.

Unfortunately, sending out a mass email to a larger database could ruin that in minutes. That’s why we recommend using your own SMTP server to send such emails – otherwise, all WiFi communication may be in jeopardy.

How to set it up?

In your dashboard, to to Email Marketing > Settings

Choose Sending through your email account (1) and press Add in the bottom right corner (2).

Fill in the required SMTP server information and click Create.

If all the data is correct, emails will now be sent from your server.

Which emails will be sent from your SMTP server?

All of the communication that goes to your Guests (WiFi users) will be sent from your SMTP server.