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Social WiFi Academy
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Getting Started
Getting Started
Hardware and installation
Installation Guides
Aerohive
Alcatel Lucent
Alcatel-Lucent Express
OmniVista Cirrus
Aruba
Aruba Central
Aruba IAP
Aruba Instant On
Cambium Networks
cnMaestro
cnPilot
Cisco
Cisco Catalyst
Cisco Meraki
Cisco Meraki - add Social WiFi account to your dashboard
Cisco WLC
DCN
DrayTek Vigor
Extreme Networks
Extreme Cloud IQ
WiNG Controller
Fortinet
FortiAP
FortiGate / FortiWiFi
Grandstream
Direct access
GWN Cloud
Huawei AC / FAT AP
Huawei eKit
IgniteNet
Juniper Mist
Mikrotik
Connection Guide
MikroTik Script Generator
WebFig
Winbox
Device mode
VLANs & Additional APs
Add additional APs to MikroTik
Add VLAN on MikroTik
UniFi APs and MikroTik
Whitelist a device in the guest network
OpenMesh
Ruckus
Ruckus Unleashed
Ruckus Virtual SmartZone
Ruckus ZoneDirector
Ruijie
TanazaOS
Teltonika
Tp Link
TP-Link Omada
TP-Link Omada (Legacy)
Ubiquiti
Ubiquiti UniFi
Controller access for Social WiFi
Guest network for physical ports
Installing remote access tunnel
Ubiquiti UniFi known issues
UniFi Legacy
Overview
Controller configuration
New interface version
Legacy interface version
File upload
Cloud Key
Dream Machine
Software Controller
Zyxel Nebula
Hardware FAQs
Change MikroTik SSID
Configure devices to make YouTube widget work
How to set up session timeouts on MikroTik devices
Recommended devices
Set network limits
Why is there no Meraki GO integration?
Setup FAQs
Can I charge customers for WiFi access?
How to create HAR file on different internet browsers
How to export configuration from a MikroTik device?
Login process
QR codes and Social WiFi
Setting up your first AnyDesk session
Troubleshooting
Understanding Access Point statuses?
What benefit is editable radius secret?
Dashboard Guides
Guides
Dashboard users
Adding an Admin User
Project and venue permissions
Email marketing
Adding Email Attachments
Bulk email campaigns sending rules
Copy emails to other Venues
Create a linked button in the email editor
Finding and using the Advanced Email Editor
How to set up your own SMTP server
Send an email after a visit
Send an email after the first login
Send an email after X visits
Send an email if somebody hasn’t visited in so long
Send an email on login
Send emails using your own domain (address)
Setup your Gmail account as the email sender
Use Amazon SES to send your emails
Location management
Creating your first venue
Duplicate a Venue design within a Project
How do I delete a Project or Venue
How to add a new Project
How to add a new Venue
Optional features – autologin, AP warnings and others
What is the difference between a Project and a Venue?
Online reviews
Change the review redirection links
Change when a review request email is sent?
Configuring the review system
Copy review settings to other Venues?
Forward customer feedback to help desk systems
How to change your review score style
How to send a review reminder
Reply to user messages
Send a test review email
TripAdvisor Review Express
How to turn off the review system?
QR Reviews
Create your own QR codes
Edit QR Review Webpage
Generate Review QR Codes
Preview QR Review Webpage
SMS marketing
Setup SMS Automation
USA Registration
WhatsApp marketing
WhatsApp Initial Setup
WhatsApp Pricing
WiFi splash pages
Adding a countdown delay on the Pre-Login Page
Adding Custom Fonts
Adding YouTube widget
Embed Instagram posts on your Welcome Page
How to add a Pre-Login Page
How to change the opt in slider to a button
How to copy Login pages to other Venues in a Project
Login button options
Data and Statistics
What do Dashboard Statistics represent?
How to export user data
How to read device statistics
How to remove a user from the Social WiFi database
Verified vs Unverified User Data
FAQ
Can I add a custom set of review emojis?
Can I add other language versions?
Can I add other review sites to my system?
Can I edit venue ID?
Can I import a database into Social WiFi?
Can I move the "Connect to Internet" button?
Can I run ads on the WiFi?
Can you move a venue from one project to another?
Can you use unverified user data for marketing purposes?
How to change the contact email?
How do I add more than one Pixel or Cookie to my Venue?
How do I delete content in the Media tab?
How to ask a user for more feedback
How to change the name of your business and venue?
How to turn off Access Point Warning email notifications
How to turn off New Feedback email notifications
Is the dashboard available in other languages?
My data isn’t appearing in the User Data tab
My venue shows as Inactive
Send a Project Report
What’s the difference between Email Automations and Bulk Campaigns?
Why are the email and splash page editors different?
Why do I get Access Point Warning emails?
Why we don't recommend linking more than one review site
WiFi login FAQ
Ask additional questions on WiFi login
Email login
How to activate ZeroBounce email checks
How to ask for more information on email login
How to make the email verification link compulsory
Turn off verification emails
Why do you not see the Agreements Page in the login test?
Why does the "check your inbox" message not always appear?
Why there are multiple activation emails for one user?
How Auto Login works
How to collect phone numbers
How to gather feedback during the login process
I didn’t receive an email after logging in
Known issues
Issues with hotspot networks on Apple devices
Login codes
Add a password unlock button on the Pre Login Page
How to generate Login Bypass codes
How to generate Pre Login codes
Pre-login Code vs Login Bypass Codes?
Redirect to a webpage after login
Social media login
Can I authenticate for Facebook login via the app?
Can I use Google login widget on my login page?
Can I use Instagram login widget on my login page?
Can my guests like or check-in at my business?
What data do you get from each login method?
Why Facebook widget is not enabled on MacBooks?
Integrations
Connecting Social WiFi data
Copy Integrations to other Venues
Integrate with Brevo
Integrate with Campaign Monitor
Integrate with GetResponse
Integrate with HubSpot
Integrate with Klaviyo
Integrate with Mailchimp
Integrate with Merchynt/Paige
Integrate with Revinate
Integrate with SALESmanago
Integrate with Zapier
Push historic data to your CRM
Retargeting Pixels and Cookies
Add Facebook Pixel
Add Google Ads Cookie
Add Snapchat Pixel
Add TikTok Pixel
Copy Integrations to other Venues
Pixels & Cookies Purpose
Tips and tricks
Sending surveys via WiFi with Google Forms
Billing
Can you automatically take my payments?
How can I pay for my service?
How do I cancel my service?
How do I update my card on file?
What are the payment terms?
When do Social WiFi send invoices?
Reseller program
White Label
Account Management
Can my company’s logo be placed in the dashboard?
Can Social WiFi be white labelled?
White label configuration guide
White label hardware configuration guide
White Label Limitations
Brand Guidelines
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How do I update my card on file?
Updated page coming soon. New process implemented since 2nd April 2026.
