Optional features – autologin, AP warnings and others

In the Settings tab of the dashboard, there’s a Features section. What are those features? In this article, you will find their detailed descriptions.

Autologin

By default: enabled

This feature makes the system remember the user. This means that they only have to log in once in your venue – the next time they need to be authenticated (due to their session ending), they will be redirected straight to the Welcome Page. Its main purpose is to make the experience more user-friendly for returning customers. Please keep in mind that the Pre-login, Login and Agreement pages will be displayed less often if this feature is enabled.

You can see how many users have been authenticated through this feature in the Statistics → Users tab.

Tip

There is no time limit on this feature – the system will remember users, even if they haven’t logged in for an extended period.

Note

If a users uses the email input option to log in and does not activate the account, they will not be automatically logged in until their email is activated.

Review system

By default: enabled

Disabling this feature will stop the review request emails from being sent. It will also hide the tab responsible for setting up your review system.

Note

If you’re only interested in gathering internal reviews without sending them to external sites, go to Review system → Settings tab and remove all links in the external review systems tab.

Editable Radius secret

By default: disabled

Tip

This is a hardware-related feature.

Enabling this feature will give you an option to modify the Radius secret connected to your venue. It’s useful for advanced installations and multi-venue setups.

Danger

Changing your Radius secret might require you to reconfigure your access points!

Access point warnings

By default: enabled

This feature is responsible for sending alerts via email to Owners and Managers whenever an access point stops authenticating users for longer than 72 hours. For an alert to be issued, the access point had to be authenticating users beforehand.

Danger

Disabling this feature might cause you not to be notified when your network is malfunctioning!

Phone confirmation

By default: disabled

Users logging into the WiFi with a phone number need to confirm the code that is sent to them via SMS in order to access the WiFi network.

Note

Paid Feature: Additional fees apply to SMS sending. Contact support or your Account Manager for more info.

Disable email verification

By default: disabled

When a user logs into the WiFi network using the email form, this function turns off the verification email with the call to action stating that they should click to prolong their WiFi session.

Danger

Enabling this function will mean that data is added to the Unverified Data tab of the dashboard and cannot be used for sending emails and review request through the Social WiFi system unless the Use unverified user data option is activated (see below).

Use unverified user data

By default: disabled

When a user logs in using the email form method, they are send an email to verify their email. When verified, their data is added to the User Data CRM. By enabling this function, you can send emails to the users who did not click the verification link. Data will also be pushed via API to integrated systems.

Note

These users did opt in to marketing communication during the login process.